Welcome to Renewal Support

Our customers are our utmost priority. Your dedicated support team is always available and committed to ensuring your experience is a positive one.

How may we assist you?

Order Support

Assistance with placing, tracking or other new order inquiries.

Refunds / Exchanges

Assistance with refund requests or product exchanges.

Damaged Products

Assistance with receiving damaged or incorrect products.

Website Support

Assistance with our website or technical website related issues.

Need additional support? Get in touch easily.

Email Support

Available Daily from
9:00am - 3:00pm MDT.


Self Service Options

Our website offers self-service options for common issues requiring support.
Available 24/7/365


Live Chat

Available Daily from
9:00am - 3:00pm MDT.

FAQ - Frequently Asked Questions

What states/countries do you deliver/ship to?

We currently ship via Flat Rate Shipping to the United States. At this time, we do not ship outside of the United States.

Do you offer returns/exchanges?

Due to the nature of the products we distribute - we do not accept returns or exchanges. We will however do everything we can to ensure you are satisfied with your purchase.

If you have a concern about a purchase or product you received, please use the self-service options available on our website, or contact customer support for assistance.

Contact Us

Need further assistance? We apologize if our website was not able to assist you. Kindly send us a quick general inquiry message directly on our site and our support team will be in contact quickly.

*Individual results may vary, and cannot be guaranteed.
© 2020 The Renewal Products Company – All Rights Reserved